Critical infrastructure protection

Postgraduate seminar series with a title Critical Infrastructure Protection held at the Department of Military Technology of the National Defence University. This book is a collection of some of talks that were presented in the seminar. The papers address threat intelligence, a protection of critical supply chains, cyber security in the management of an electricity company, and privacy preserving data mining. This set of papers tries to give some insight to current issues of the critical infrastructure protection. The seminar has always made a publication of the papers but this has been an internal publication of the Finnish Defence Forces and has not hindered publication of the papers in international conferences. Publication of these papers in peer reviewed conferences has indeed been always the goal of the seminar, since it teaches writing conference level papers. We still hope that an internal publication in the department series is useful to the Finnish Defence Forces by offering an easy access to these papers

Service development in public private partnerships in the military domain : requirements management as a service performance development and measurement system

In this dissertation, the subject of Requirement Management (RM) as a performance measurement and development system is discussed. Public Private Partnerships (PPPs) in the educational environment and catering operations in the Finnish Defence Forces (FDF) are used as case examples. In addition, due to their relevance to the FDF, the author’s research describes New Service Development (NSD), sustainability and Critical Infrastructure Protection (CIP). The dissertation contributes to current studies in the areas of RM, PPP and service science. The main objectives of this study are to research, analyse and assess how RM could be used as an NSD technique in PPPs. The results of this research establish a proposed development model for services in the PPP context. The work contributes to the scientific discussion on the discipline of service science and NSD, introducing a cross-disciplinary study that combines currently separate areas in the field of service science. This research contributes scientific evidence showing that RM offers benefits as a managerial approach, and it shows how RM could be used as a technique in NSD during all lifecycle stages of a service. The results indicate that RM increases the opportunity to find, use and utilise key performance indicators in the search for efficiency and effectiveness in services

Requirements as Operational Metrics? – Case: Finnish Defense Forces

The purpose of this paper is to study how requirements management could be utilized in connection to a service performance measurement system. Public private partnership (PPP) in Finnish Defence Forces’ (FDF) catering operations is studied as a case example

14 Yksityiset toimijat ja sodankäynnin yksityistäminen

Ukrainan sotaan keskittyvän sarjan uusimmassa osassa sotilasprofessori Marko Palokangas ja sotatieteiden tohtori Markus Häyhtiö keskustelevat sodan yksityistämisestä ja yksityisten toimijoiden vaikutuksesta sotaan Ukrainassa

Sustainable New Service Development - How to Use Wastage Data to Increase Efficiency and Effectiveness of Sustainable New Service Operations

There are clear implications that sustainable new service development (SNSD) is not only part of the future, but also an important part of contemporary service operations. This paper examines the importance of contingent data in the evaluation of sustainable new service development. This research seeks to discover the amount of food waste produced by a single managed catering business unit and show the usefulness of this data in measuring efficiency and effectiveness of its operations management. The secondary objective is to improve the methods used in the field of SNSD. Results indicate that empirical data analysis could be used as a driver of SNSD. Additionally, the research finds that measuring contingent operational performance and wastage streams can help organizations to meet their SNSD goals